Use this guide to understand the steps, safeguards, and responsibilities that apply to this service.
Platform commission
- Build With Me may earn a commission or management fee from listings, transactions, fulfilment, home finance management, verification services, storage, delivery coordination, or other chargeable platform services.
- Commission rates can be configured globally by category and may also be adjusted for a specific vendor within a category.
Vendor-facing price display
- When a vendor creates or updates a listing in a commission-based category, the platform should show the listing price, platform commission, and vendor receivable amount.
- The vendor receivable amount is the listing price minus the applicable platform commission, subject to service-specific rules and deductions.
Escrow and commission
- For escrow-backed services, platform commission and vendor net value are tracked separately so release, refund, and reporting can be controlled properly.
- If escrow is refunded, commission treatment should follow the refund rules and accounting status for that transaction.
Payout timing
- Digital products such as plans and estimates may credit the provider wallet instantly after purchase.
- Escrow-backed services become payable after completion controls and admin release.
- Physical product and Home Essentials payouts depend on fulfilment, confirmation, and any pending balance rules.
Payout account controls
- Before a payout, the platform verifies KYC status, payout account ownership, beneficiary-name match, provider role status, available balance, and applicable transaction limits.
Need help? Submit a support request with the relevant order, document, wallet reference, or service record so the team can review your case.