This page explains how Build With Me Ghana expects this control to work on the platform. It is written as operational guidance for customers, providers, and support teams.
Platform commission
- Build With Me may earn a commission or management fee from listings, transactions, fulfilment, home finance management, verification services, storage, delivery coordination, or other chargeable platform services.
- Commission rates can be configured globally by category and may also be adjusted for a specific vendor within a category.
Vendor-facing price display
- When a vendor creates or updates a listing in a commission-based category, the platform should show the listing price, platform commission, and vendor receivable amount.
- The vendor receivable amount is the listing price minus the applicable platform commission, subject to service-specific rules and deductions.
Escrow and commission
- For escrow-backed services, platform commission and vendor net value are tracked separately so release, refund, and reporting can be controlled properly.
- If escrow is refunded, commission treatment should follow the refund rules and accounting status for that transaction.
Payout timing
- Digital products such as plans and estimates may credit the provider wallet instantly after purchase.
- Escrow-backed services become payable after completion controls and admin release.
- Physical product and Home Essentials payouts depend on fulfilment, confirmation, and any pending balance rules.
Payout account controls
- Before production payouts, the platform should verify KYC status, payout account ownership, account name match, provider role status, and applicable transaction limits.
Need help? If your case does not match this guidance, submit a support request so the team can review the exact transaction, document, wallet event, or service record.